Shipping & Delivery Policy

Shipping Process

All orders placed on our website are carefully packed to ensure the safety of our glassware products. Orders are processed within 2–5 business days from the date of confirmation.

Given the fragile nature of our products, we use specialized protective packaging to minimize the risk of damage during transit.

Once the order is dispatched, customers will receive shipment confirmation along with tracking details via email or SMS.

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Shipping Partners

We deliver orders across the United Arab Emirates through licensed and reliable courier companies.

We reserve the right to assign an alternative courier partner depending on delivery location and service availability, while ensuring full compliance with UAE delivery standards.

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Delivery Timeline

Estimated delivery timelines are as follows:

• Dubai: 1–3 business days

• Other Emirates: 2–5 business days

Delivery timelines are estimates and may vary due to public holidays, weather conditions, or circumstances beyond our control. Customers will be informed in case of any significant delay.